Frequently Asked Questions

What is Unlock Math? 

UnLock Math is a unique cloud based math platform that will transform how your child approaches math. From the very first lesson you will see a remarkable difference as your child's math anxiety melts away and they begin to understand what they're doing & why they're doing it.

Who benefits from UnLock Math?

This ones easy. Your child does! No more struggling. No more anxiety. We'll give them the confidence & skills they need to succeed!

Is UnLock Math an online tutor?

It's that but so much more. A better way of putting it is UnLock Math is an online Teacher! Your child can easily navigate right to problem areas to immediately be taught the hows & whys and have the concepts related to the real world in ways that they find easy to grasp.

Is UnLock Math a Complete Curriculum?

Yes. Each UnLock Math course has been designed to be used as a complete curriculum with reference notes that accompany the video lessons along with our adaptive Advanced Assessment system.

What is the Unlock Math Curriculum based on?

Each UnLock Math course has been designed from the ground up by experienced certified teacher Alesia Blackwood with assistance from various faculty and researchers at Trent University. A reference of Provincial and State standards has been used to ensure that the courses cover the necessary concepts to prepare your child to meet their future with a solid foundation.

What is the recommended way of taking each course?

Each UnLock Math course has been designed to be best used by going through the lessons in sequential order. This ensures that no gaps develop. Each lesson builds upon previously learned concepts. Conversely each lesson CAN be taken out of order for those students needing help in particular concepts and using UnLock Math as an online tutor.

How long does it take to complete a lesson/course?

Each Unlock Math lesson will take about 30 - 90 minutes to complete depending on the course and the concept being covered in the Lesson. With normal pacing you can expect to complete a course in 9 months. As each course is completely self-paced this can be done faster or more slowly depending upon the individual student.

When I enroll what do I have access to?

Upon enrollment you receive immediate access to the particular course purchased.

Are there printable materials?

Yes. Each UnLock Math course includes a complete set of reference notes that can be viewed and/or printed for your convenience. Progress & Grade Reports may also be viewed and/or printed.

Is progress tracked online?

Yes. Each UnLock Math course has been designed so that every quiz and test is taken in our virtual learning environment with immediate feedback for each assignment, test or quiz. Progress is tracked and grades kept on our UnLock Dashboard that your child views each time they login. 

Do you accept Purchase Orders from Homeschool Charter Schools?

Absolutely! We are an approved vendor for many schools already and welcome the opportunity to serve more.

I use Parental Internet Control software, what urls do I need to enter to ensure that UnLock Math functions properly?

Just three, and It is also important to remember to allow popups as our Testing & Assessment platform pops up in a separate window. JavaScript™ and cookies must also be enabled.


What are the computer and internet requirements needed to access your courses?

• 1 GHz processor or better
• 2 GB RAM or better


 OS Versions


 Hardware Requirements

Windows (32-bit & 64-bit)

XP, Vista, Windows 7, Windows 8/8.1, Windows 10

Firefox® 17.0 ESR, 21.0
Google Chrome™ 27.0
Internet Explorer® 9.0, 10.0, 11.0

• 1 GHz processor or better
• 2 GB RAM or better

Macintosh (64-bit)

Mac OS X 10.7, 10.8

Firefox® 17.0 ESR, 21.0
Google Chrome™ 27.0
Safari® 5.0, 5.1*

• 1 GHz processor or better
• 2 GB RAM or better

Linux (32-bit &

SUSE Linux Enterprise Desktop 11, 12
Red Hat Enterprise 5, 6
Ubuntu 12.04 LTS, 12.10

Firefox® 17.0 ESR, 21.0
Google Chrome™ 27.0


Internet Access

Broadband - Cable Modem or DSL - Internet connection is recommended for optimal performance.

    • All students require a Java-enabled browser
    • JavaScript™ and cookies must be enabled
    • Students require Java JRE 1.6.0 or later